AlMulla

Privacy Agreements

Effective Date: December 12,2004

 

Legal & Privacy Notes:

This Online Privacy Policy applies to the information collected about you through the SOUEAST KUWAIT website  by Al Mulla International Auto Trading Company from Al Mulla Auto (referred to as “we,” “us,” or “our”). SOUEAST Kuwait operates independently and is dedicated to providing exceptional automotive services while adhering to the highest standards of privacy and data protection. Al Mulla International Auto Trading Company from Al Mulla Auto is committed to protecting your personal data and ensuring its confidentiality. We operate under strict privacy standards and adhere to applicable Kuwaiti laws regarding data protection.


This Policy outlines how we collect, use, and disclose your personal information; the choices available to you regarding our use of your information; the measures we take to safeguard the information collected; and how you can reach us concerning our privacy practices.


By accessing or using the Website, you consent to collecting, using, and disclosing your information as described in this Privacy Policy. 

 

1. Information We Collect

At Al Mulla International Auto Trading Company, we collect specific personal information that you provide to us through our website. This information may be gathered when you interact with various sections of the site, such as when you:

  • Complete the  Contact Us  form  or other online forms.
  • Register for events, including workshops, webinars, and exhibitions.
  • Post comments or feedback on our content.
  • Access client portals for vehicle services or inquiries.
  • Process payments for services or products.
  • Subscribe to our email newsletters or promotional communications.
  • Participate in surveys or feedback polls.
  • The gathered information including:

     

    1.1 Personal Information

     

  • Identity Data: Name, date of birth, gender, and nationality.
  • Contact Data: Address, email address, and phone number.
  • Vehicle Data: Vehicle registration number, model, and service history.
  •  

    1.2 Non-Personal Information

     

  • Technical Data: IP address, browser type, operating system, and usage data.
  • Aggregated Data: Statistical information about our users that does not identify individuals.
  •  

    2. How We Collect Your Information

    We collect information through various methods, including:

     

    2.1 Direct Interactions

    You may provide us with personal information by filling out forms, requesting services, or contacting us via email or phone.

     

    2.2 Automated Technologies

    We use cookies and similar tracking technologies to collect information about your interactions with our website. Cookies help us understand how you use our site and enable us to improve your experience. For more details on adjusting your cookie settings, please visit our Cookie Policy.

     

    2.3 Third Parties

    We may receive information about you from analytics providers (tracking pixels or embedded scripts ) or other third-party services, We are not responsible or liable for the accuracy of the information provided by third parties or for third-party policies or practices.

     

    3. How We Use Your Information

    We use your information for the following purposes:
    our data is used in various ways to enhance our offerings:

     

  • Service Provision: Process transactions, fulfill orders, and provide after-sales services.
  • Customer Support: Manage inquiries, schedule test drives or service appointments, and send updates.
  • Marketing and Personalization: Tailor content, offer promotions, and deliver advertisements relevant to your interests.
  • Analytics and Improvement: Analyze website and app usage to improve performance, usability, and content.
  • Legal Compliance and Security: Protect against unauthorized access and ensure regulatory compliance.
  •  

    4. Disclosure of Your Information

    Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent, or share your personal information collected through our website with third parties for marketing purposes.


    We primarily use your personal information to enhance your experience on our website and to provide you with our services. This includes processing inquiries, managing bookings, sending you newsletters, and improving the overall functionality of our website. We may also tailor website features to better suit your preferences and interests.


    Your personal information may be shared with trusted third-party service providers who assist us in delivering specific services on our website, such as customer support and, data analysis, Business transfers (In case of a merger, acquisition, or sale of assets, your information may be transferred.)  & Legal Obligations (Authorities when required by law or to protect our rights) These service providers are prohibited from using your personal information for any purpose other than to perform the services we have contracted them to provide.


    Additionally, we may share your personal information with our affiliates and subsidiaries, including but not limited to: https://www.almullagroup.com/en/

     

    5. Data Security

    We take the security of your personal data very seriously. To protect your information from unauthorized access, use, or disclosure, we employ advanced encryption technologies and secure systems. Our encrypted systems ensure that your personal data is securely transmitted and stored, minimizing the risk of breaches or data loss.


    All sensitive information, such as financial data and account details, is encrypted using industry-standard protocols. This means that even if data is intercepted during transmission, it remains unreadable to unauthorized parties.


    In addition to encryption, we implement stringent access controls and regular security assessments to safeguard your personal data. Our team continuously monitors for potential vulnerabilities and implements necessary updates to maintain the highest levels of security.


    While we strive to protect your personal data, please be aware that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. However, we are committed to taking all reasonable measures to protect your information and ensure its confidentiality.

     

    6. Data Retention

    We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, and operational requirements.

     

    7. Third-Party Links

    This Website may contain links to external websites or services that are not operated or controlled by Al Mulla Auto Trading Company. These links are provided solely for your convenience and information. We are not responsible for the data collection or privacy practices of any third parties, and we encourage you to review the privacy policies or notices published on those external sites for additional information.

     

    8. Children’s Privacy

    This Website is not designed for, nor targeted to, children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under this age, we will take appropriate steps to delete that information in compliance with applicable laws.

     

    9. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

     

    9. Contact Us

    If you have any questions about this Privacy Policy or our data practices, please email us at: [email protected] or call us at: +965 1800140

    Thank you for trusting Al Mulla International Auto Trading Company with your personal information. All policies outlined above are governed by and comply with the laws of Kuwait pertaining to data protection and security. We are committed to ensuring the privacy and security of your personal information in accordance with applicable Kuwaiti regulations.


    Disclaimer:
    This Privacy Policy applies solely to the information collected through our website. For inquiries or concerns regarding contractual agreements or other legal matters, please contact our Legal Department directly.